We offer a 30 day return policy. Should you need to return the artwork, please return to us within 30 days of the date received.
To be eligible for a return, the artwork must be in the same condition as it was received. We recommend using the original packaging if possible.
Once the piece is received and inspected, we will send an email notifying you of receipt your returned item. If in original condition, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. Unfortunately, shipping costs are non-refundable and will be deducted from your refund.
Late or missing refunds
Financial institutions have differing refund processes and processing periods. If you haven’t received an expected refund, and have already contacted your financial institution, please contact us at email@example.com.
If an artwork has arrived damaged, please contact us at firstname.lastname@example.org so we can determine the potential cause and arrange for a replacement. If damaged during shipping, we will refund any reasonable shipping costs incurred when returning the work (i.e., regular mail, not overnight express mail).
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping for Returns or Exchanges
Please return the artwork to: 3000 North Sheridan Road, Suite 7E, Chicago, Illinois 60657, USA. We recommend using a trackable shipping service or purchasing shipping insurance to insure that your returned piece is received by us.